If the Live Caller ID is not working on your device, please check the following requirements:
- iOS 17.2.1 and above
- The Shortcuts App is installed on your device
- Siri is enabled on your phone
- Enable "Show Apps" to Run Behind Siri
In iOS 17.4, the feature is only accessible through double-tapping.
How can I install the Shortcuts app on my iPhone?
- Open AppStore on your device
- Search for Shortcuts
- Install Shortcuts
How can I enable Siri on my iPhone?
- Open Settings on your device
- Scroll down to "Siri & Search"
- Make sure that these options are enabled: Listen for "Siri" or "Hey Siri" or Press Side Button for Siri and "Allow Siri When Locked".
Enable Apps to "Show Behind Siri"
- Go to the device Settings -> Accessibility -> Siri
- "Show Apps Behind Siri" -> enable
How to delete the Search drupe Shortcut?
Open Shortcuts app ➡️ Tap & Hold on Search Drupe Shortcut ➡️ Delete