Please note that we never cancel a subscription on our end and continue to support all monthly, 6-month, yearly, and Lifetime subscriptions.
Quick Fix: How to Restore Your Subscription
Here’s the step-by-step fix to get your subscription back:
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First, uninstall drupe from your phone.
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Open the Google Play Store app.
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Check Your Account: Tap your account icon (top-right) and verify the email address. Make sure you're using the exact Google account you used to purchase the subscription!
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If the account is wrong, tap the small arrow to switch to the correct one.
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Go to your phone's Settings Apps Play Store Storage & cache Tap Clear cache. (This gives the Play Store a fresh start.)
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Search for drupe in the Play Store.
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Reinstall drupe and sign in using that correct Google account.
Pro Tip: Save Your Settings
To keep all your app settings exactly as they are when you reinstall:
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Use the Restore option when you set up the app again.
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For extra safety, run a quick manual backup on your Google account first! Just go to your phone’s Settings Google Manage Backup Backup Now.
If your subscription still hasn't returned after trying these steps, please feel free to contact us directly at hi@getdrupe.com and we'll jump in to help!